Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item within 14 days of receiving it. Please review our return policy below:
Return Window: You have 14 days from the date of delivery to initiate a return.
Eligibility: To be eligible for a return, the item must be:
- Unused and in the same condition that you received it.
- In its original packaging, including all accessories, manuals, and any promotional items.
Non-Returnable Items: Certain items are non-returnable, including:
- Opened or used appliances.
- Clearance or final sale items.
Return Process:
- To initiate a return, please contact our customer service team at info@smartgadgetworld.co.uk.
- We will provide you with a return authorization and instructions on how to return your item.
Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Exchanges: If you would like to exchange an item, please follow the return process and place a new order for the desired item.
Contact Us: If you have any questions about our return policy, please contact us at info@smargadgetworld.co.uk.
Thank you for your understanding!